This guide provides general planning information. Product, technical, legal and tax requirements should be verified for your own business.

Key takeaways
  • Name the problem first
  • Prove migration and recovery
  • Agree ownership before signing

Is replacement the smallest useful change?

Identify the measurable problem. Configuration, training, integration or a companion tool may solve it with less disruption.

Can you leave safely later?

Ask how to export data, restore backups, transfer infrastructure and retain access when the contract ends.

  • Source-code and account ownership
  • Data export formats
  • Backup and restore evidence
  • Support and exit responsibilities

Have real users tested real work?

Run representative scenarios with the staff who perform them. Record gaps, decisions and acceptance criteria before committing to rollout.